I cannot send e-mail from my web client

Some Internet Service Providers (ISPs) block access to port 25, which is the default SMTP mail port.  Known providers include Orange, BT, TalkTalk and EE.

To circumvent this, please use our alternative port 25025 instead of port 25 in your mail client configuration.

If you have any questions, please don't hesitate to open a support ticket and we'll be glad to help you as soon as possible.


Looking for reliable and affordable web hosting with Dedicated Customer Support?

Get your web hosting today and receive a FREE domain for Life. All plans come with our 30 Day Money Back Guarantee!
  • cPanel, Email
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to set an Autoresponder

You can use autoresponders to send a message back automatically to anyone who sends an email to a...

How to Set Up my mail client with E-Mail

Alongside WebMail you can setup your e-mail accounts using our Web Hosting service with any...

How to Create an e-mail alias / forwarder

To create an e-mail address that simply points to another address (a forwarder), follow the steps...

How to Change my E-Mail Account Password

A secure password is one that contains no dictionary words and includes upper- and lower-case...

How to Create an email account

You can create an email account via your cPanel -> Accounts icon under the Email section.On...

Powered by WHMCompleteSolution