How to Add a Contact or Sub-Account to my Billing Account

Your Magic Hosting billing account - - is where you manage all of the important information for your billing account. You can update your personal information such as address, phone number, email address, and credit card info or submit tickets, pay invoices, add new services, etc. Another feature customers overlook is the ability to add an additional contact to the billing account.

Adding another contact will ensure that someone else (that you've chosen) will receive important notifications regarding your account. Additionally, you can also enable this new contact as a sub-account giving them the ability to also log into your billing account.

Why would you want to do this? Most commonly, we see customers who wish to grant another person (i.e., family member or friend) access to the billing account for various reasons.

To add another Contact / Sub-Account to your billing account, please follow these instructions below:

1. Login to the Client Area at

2. Click on the "My Account" tab located on the right-hand side of the top navigation bar. Then, select "Contacts/Sub-Accounts" from drop-down list.

3. On the next page, fill out your new contact's information

4. Check Activate Sub-Account

5. Choose Sub-Account Permissions and then enter New Password for the new account

6. Choose which Email Preferences you wish for this person to receive

7. Finally, click on the "Save Changes" button

Now that you've successfully added this new contact to your account and activated the contact as a sub-account, this person will be able to log into and access your billing account. Be sure to choose the Sub-Account Permissions that you wish this new contact to have.
We highly recommend and suggest adding a contact/sub-account to your account so that you are not sharing your primary login information with anyone else.

If you have any questions or run into any issues, please don't hesitate to open a support ticket and we'll be glad to assist you as soon as possible.

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  • Client-Area, Billing, Sub-Account, Add-Contact
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