FAQ - Affiliate Program

Here you'll find answers to some of the most frequently asked questions about our Affiliate Program.

What is affiliate marketing?

It is a form of marketing where a business (Merchant) rewards an affiliate for each customer referred to them as a result of the individual affiliates marketing efforts.

What is an affiliate?

Generally, a website owner who promotes a Merchant’s (e.g. www.magichosting.co.uk) products or services (e.g. domain names, web hosting, etc) in return for a commission payment once a sale has been generated. Examples include discount voucher sites or price comparisons sites, etc.

What is an affiliate program? How does it work?

An affiliate program is a revenue sharing program where an affiliate (you) earn commissions by referring customers to a Merchants website (e.g. www.magichosting.co.uk).

What is your affiliate program?

Our affiliate program is a way for you to earn money by referring customers to us.

How are my referrals tracked?

Every affiliate is given a unique Affiliate Tracking link at signup. You can put this link on your web site, email footers, forums - or anywhere you think it might attract someone to click it. Once somebody clicks your link a cookie is placed on their browser, and if they place an order your commission will be recorded against your account.

How can I view my referrals?

Your referrals are automatically added to your affiliate account.

You can access to your affiliate account by clicking on the following link: https://www.magichosting.co.uk/client/affiliates.php

How do I keep track of my commissions & the sales I help generate?

Once you've signed up as an affiliate with Magic Hosting, you'll be able to login to your own private "affiliate account". You'll then have access to a range of real-time sales reports showing you exactly how much commission you've earned each day. You'll also be able to view reports showing how many people clicked on your affiliate banners/text links, sales generated and much more.

You can access to your affiliate account by clicking on the following link: https://www.magichosting.co.uk/client/affiliates.php

How is my commission paid to me?

Referrals are qualified and commission added to your account once the referral has been a customer of Magic Hosting for a minimum of 30 days. Commission on qualified referrals is normally paid by Paypal, Bank Transfer or by adding credit to your account if you are a customer, upon receipt of a withdrawal request.

You can collect your commission balance at any time by clicking 'Request Withdrawal'. We'll despatch your commission to you within 7 working days of your request.

What can I earn commission on?

At this time you can earn commission on any Web Hosting plans. You cannot earn commission on any other service, such as domain names, SSL certificates etc.

Will I earn on the future orders of those I refer?

Yes! Providing that the cookie is still on their system, and they don't remove it or clear their cookies, you'll continue to earn your commission on any future orders they place. Our cookie will stay in place for 90 days before expiring.

What if you're running a sale?

If your referral signs up with a coupon code or discounted price, you'll receive the percentage share of the discounted price.

What happens if a customer cancels and order?

When a customer cancels their order we void the sale on our system. This results in your commission for that particular sale being voided too. Fortunately, this rarely happens.

Are there any products where I will not earn commission?

You will not earn commission on the following products/services:

  • Web design services
  • Domain registration
  • SSL certificates

Are websites outside the UK eligible to become your affiliates?

Yes, you can operate as many websites as you want. All we ask is that you list these websites in your affiliate account.

Can I promote you through pay-per-click search engines?

YES! You can promote us through pay-per-click search engines. In fact, this type of promotion becomes increasingly popular and we are aware of several affiliates promoting our products in this way and making a very good profit.

Can you provide banners?

Yes, you can view the banners and code from your affiliate account. We'll email you periodically to let you know when we've made new banners so you can keep your content fresh.

Can I make my own banners?

No, but if there is a banner you have in mind, get in touch and if we agree that it's a good idea, we'll make it for you.

Do I have to display banners on my site?

No, but we believe using the banners is one of the best ways to generate new referrals. We have even made some very discreet text only banners which you could place at the base of your site. If you just wish to refer a few friends to Magic Hosting - then simply email them your link and ask them to access our website via that link before they sign up.

We'd also recommend writing articles on your blog that incorporates your link, putting it in your email footer or posting on social networking sites such as Twitter, Facebook, Instagram or Google+ (Google Plus).

Can we set up custom promotions and landing pages?

Yes! If you would like to run a promotion and have a custom landing page, get in touch with us and we'll see whether we can work in a promotion and design a landing page to suit your campaign.

Is my website eligible to join the Magic Hosting affiliate program?

Everyone is welcome to apply to become an affiliate with Magic Hosting, from large corporate websites, personal blogs, price comparison, content site, voucher code site, etc. We also welcome affiliates who run opt in email newsletters. Most websites with content relevant to Magic Hosting products & services e.g. domain names, web hosting, business IT requirements, web design, etc will be accepted. We manually check every website, and we reserve the right to refuse any application.

If you have any question that aren't covered in our FAQ, please don't hesitate to open a support ticket and we'll be happy to answer your questions.


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