Articles

 Domains Not Covered by ID Protection

This list is continuously changing with the release of new domain extensions. We cannot guarantee...

 FAQ - Affiliate Program

Here you'll find answers to some of the most frequently asked questions about our Affiliate...

 FAQ - Domain Transfers (OVERVIEW)

Some common questions we get regarding domain transfers are outlined below. As we receive...

 FAQ - Softaculous (OVERVIEW)

What is Softaculous?Softaculous is a one-click auto installer for cPanel servers. It provides end...

 How soon can my account be setup?

For shared hosting services, our system will automatically activate your account and send you...

 How to Submit a Support Ticket

Submitting a ticket is one of the ways that you can quickly get a hold of our Support Staff. Our...

 How to migrate your website FROM another host TO Magic Hosting

Moving to us couldn't be easier. Simply order any of our hosting plans and we'll take care of...

 What are your hours of operation?

At Magic Hosting, our online support is available 24/7/365.The Data Centre is staffed 24/7 and...

 What can I do on my Client Area account?

Once you have registered a domain name and purchased a Hosting plan with Magic Hosting we will...

 What is the website migration service?

Website migration is a free service offered with each of our hosting plans – we seamlessly move...

 Does an SSL certificate require a dedicated IP address?

No. All our servers support Server Name Indication protocol (SNI) so a dedicated IP is not...

 How to log into my Webmail account

You can access webmail for your domain simply by adding /webmail after your domain name.  For...

 Can you install my SSL certificate for me?

We are certainly able to install SSL certificates for you, however this is a chargeable service...

 What should I do if I didn’t receive my welcome email?

If you cannot find the initial emails sent in your mail inbox, please check your Spam, Junk or...

 How to add another domain (Website) to my Hosting Account

To add a new domain or website to your existing hosting account: 1. Log into your cPanel control...

 How to generate a Self-Signed SSL Certificate

If you just need your website data encrypted, and are not worried about web-browser warnings you...

 How to Install Let's Encrypt SSL Certificate on your website

At Magic Hosting, all our customers can apply a FREE Let's Encrypt SSL certificate to all domain...

 How to Force my Website to use SSL Certificate

If you have a secure certificate (SSL) on your website, you can automatically redirect visitors...

 How to Reset my Client Area password

If you've forgotten your Client Area password, please reset it using the following secure...

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